Frequently Asked Questions
How long does shipping take?+
Orders normally ship within one to three business days. Delivery time then depends on the carrier and your location. Custom-built items may need extra processing time.
Do your lights have a warranty?+
Yes. Every eligible H&M Kustomz product is covered by our limited warranty against manufacturing defects. See the Warranty page for full details.
Can I install them myself?+
Our plug-and-play kits are designed for DIY install. We still recommend professional installation for any hardwired setup — damage from improper installation is not covered by warranty.
Are they waterproof?+
Our rock lights, wheel lights, and P&P harnesses use weather-sealed housings and waterproof connectors, built for on and off-road use.
Do you offer RGB lighting?+
Yes — RGB and RGBW options are available on select rock lights and every wheel light kit. Control colors and modes via app and remote.
Can I finance my purchase?+
Financing options are coming soon. Reach out through the Contact page if you'd like to be notified when they launch.
How do I file a warranty claim?+
Send your order number, full name, photos or a short video of the issue, and a brief description through the Contact page or by email.
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