H&M Kustomz Warranty Policy

H&M Kustomz warrants eligible products against defects in materials and workmanship under normal use. If a product is determined to be defective due to a manufacturing issue, H&M Kustomz will, at its discretion:

• Repair the product
• Replace the product with the same or a comparable item
• Issue store credit if a replacement is unavailable

This warranty does not cover damage resulting from:

• Improper installation
• Incorrect wiring or electrical issues
• Physical damage, abuse, or misuse
• Accidents or collisions
• Water intrusion caused by improper installation or damaged seals
• Unauthorized modifications or repairs
• Normal cosmetic wear and tear
• Damage caused by road debris or environmental conditions

Professional installation is recommended. Damage caused by improper installation is not covered under warranty.

To submit a warranty claim, please provide:

• Your order number
• Full name
• Photos or videos showing the issue
• A brief description of the problem

Claims can be submitted through our Contact page or by email.

Customers are responsible for shipping products to H&M Kustomz unless otherwise approved. If the warranty claim is approved, H&M Kustomz will cover return shipping within the United States.

The warranty covers the product only. Installation, removal, shop labor, vehicle downtime, towing, rental vehicles, or any related expenses are not covered.

H&M Kustomz is not responsible for incidental, indirect, or consequential damages arising from the use of, or inability to use, our products. We reserve the right to inspect all products before approving any warranty claim.